Shipping policy
Shipping & Return Policy – Sorex.store
At Sorex.store, we strive to provide a smooth and reliable shopping experience for our customers. Please review our shipping and return policy below:
Shipping Policy
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All orders are processed within 1–2 business days after confirmation.
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Delivery typically takes up to 7 business days, depending on your location.
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Once your order is shipped, you will receive a confirmation with tracking details (if available).
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Shipping delays may occur due to unforeseen circumstances such as weather, holidays, or logistics issues.
Return Policy
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We offer a 5-day return policy from the date of delivery.
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To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
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Returns requested after 5 days of delivery will not be accepted.
Refund Process
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within a few business days and credited to your original payment method.
Support
For any questions, concerns, or return requests, please contact us at:
📧 sorex6486@gmail.com
Thank you for shopping with Sorex.store!